Ask Paula

EPIC Credits DISC® Classic Profiles	DISC Training & Certification Everything DiSC® Sales <---NEW Everything DiSC® Certification <---NEW	idXready 2.0 Everything DiSC®

Phone: 1-888-439-6070

Send Email

Paula's
DiSC Training Blog

Audio Courses

Discover the 7 Deadly Sins DiSC Trainers Make and How to Avoid Them for
Increased Credibility and Effective Results

Your First Name:
Your Email:

We will never give, sell, rent, donate, or provide your contact information to anybody.
View our privacy policy.

Teleclasses
Go DEEP with DiSC Preview Call - FREE. Join us for one of our free 45-minute DISC Mentoring Session and Go DEEP with DISC preview calls. Paula Switzer, independent consultant with 20+ years of experience with DiSC® products, will share with you little known tips such as: How the four styles view money What each of the four styles needs in "recovery" time Some of the latest research on DiSC Click here for more information and/or registration.	Thursday, September 4 Monday, September 8 Wednesday, September 10 You will receive: A digital audio clip of the call A workbook for the call Sample DiSC reports Total Value: $79, and you receive it all FREE!
	back to top

Articles

Paula K. Switzer, President of SRG, is a contributor to Ingram's Magazine and other publications. Published articles on training in her various areas of expertise will occasionally be published here, as well. We hope that the information contained is of value to your business.

Accountability is the Key to Exemplary Customer Service

"If you can't find a way to get people to be accountable, you're going to find it hard to make anything else work, let alone your business." ...more

Selling with Style

All of us have certain behavioral styles and preferences. If we can begin to understand and respect these differences in people, our results in dealing with others can become more pleasing and ultimately more successful for all parties. ...more

The Beauty of Behavior

What if you could find a way to understand what motivates a person, what their main goals, fears and blind spots are? Wouldn’t that be helpful in dealing with them both personally and professionally? ...more

Practice Makes Perfect

One of the reasons team training may seem to fall short of the mark, is because it is viewed as an event, rather than an on-going process. Learning to work together and to communicate takes time, as well as practice. That is why many efforts at management or leadership training fail to achieve lasting behavioral change. People don't change their behavior as a result of a two or three day training event. ...more

Creating an Environment That Works!

My belief is that you CANNOT MOTIVATE ANOTHER PERSON. That may sound rather pessimistic, but that's my story and I'm sticking with it! However, as managers and leaders within our organizations, I have an optimistic belief we can do much to create an environment where people will become self-motivated. ...more

Pilot Projects Can Help When Implementing Change

Known assumptions won’t kill your program. The ones you don’t know you’ve made can. When changing HR policies, business processes, technology or a combination of all three, it pays to verify our assumptions about how things will go. A pilot project is a low-cost way to uncover hidden assumptions and avoid the problems they can cause. ...more

Developing Performance Goals & Standards

Several years ago I was asked to do some consulting for a Fortune 500 company. At issue was finding out why the organization was so fragmented in its approach to business, even though the organizational goals had been well articulated and included in its vision, mission, and strategy. ...more

Providing Performance Feedback

It has always been great when my employees are doing great work, and they are easy to get along with. True, you don’t have to like everyone you work with. And the fact of the matter is that I’ve had employees that don’t always speak positively and are quick to point out my mistakes. ...more

Hiring Winning Talent

Melissa was one of four managers serving on a hiring committee for an insurance company. For the past four weeks the committee had interviewed seven candidates for their Director of Marketing position. After candidate eight the HR director, Judy, called the committee together discuss the process. ...more

Retaining Winning Talent

"As the economy approaches another expansionary period and the labor markets tighten, many fear that upwards of 50%-60% of American workers will seize on the first opportunity to jump ship." -Human Capital Institute (HCI). ...more

Essential Skills Of Leadership

Dale Carnegie once said, “Do the hard jobs first. The easy jobs will take care of themselves.”

When it comes to leadership, one of the hardest jobs for managers to do is interact effectively on a day-to-day basis. I’m not talking about saying a quick “hello” and “good morning” as you pass each other on the way to the coffee pot. That’s all well and good, but what I’m talking about is the kind of interaction that maintains and enhances self-esteem.

Problems on the job are the hard stuff. They can be solved more effectively and less stressfully when a manager deals with what people do rather than with their attitudes or personal characteristics. ...more

Coaching Job Skills

It is essential to all organizations to not only recruit the best talent, but also retain it. One of the crucial strategies involved in effective talent management is to define competencies (knowledge, skills and attitudes) the organization needs to get the work done and then to coach individuals toward that end. In essence, organizations need to assess the skills of their people, and then provide them with the proper training so that employees and managers are performing their jobs effectively. ...more

Product Demos

Inscape Publishing's EPIC, the Electronic Profile Information Center, lets you manage your training requirements and profile distribution from any pc with a web browser.
Just click on the DEMO button and login with Username: Bright Password: Ideas

CRKInteractive on-line learning programs have consistently received praise as some of the most interactive and impactful e-learning programs people have ever taken.

Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation.

Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo.

Vital Learning's Supervision Series is the most comprehensive and practical leadership development curriculums to address today's management challenges.

Essential Skills of Leadership
Essential Skills of Communicating
Supporting Change
Communicating Up
Developing Performance Goals and Standards
Providing Performance Feedback
Coaching Job Skills

Delegating
Resolving Conflicts
Managing Complaints
Effective Discipline
Improving Work Habits
Hiring Winning Talent
Motivating Team Members

Click on the DEMO button to preview Essential Skills of Communicating.

Job Aids

Receive our complimentary Interview Success Inventory to keep you at the top of your game.

Name
Email
We will never give, sell, rent, donate, or provide your contact information to anybody. View our privacy policy.


Home	Free Stuff	Inscape Publishing	Vital Learning	CRK Interactive	Business Opportunities	Privacy Policy	Home

888-439-6070 Toll Free, 913-268-6070 KC Direct, 913-268-8068 FAX, E-Mail:srg@trainingresources.com

Discover the 7 Deadly Sins DISC Trainers Make and How To Avoid Them

Get Your FREE 7-Part Streaming Audio Mini Course

First Name:
Email:

Again, thank you for the great class. I enjoyed it and especially liked your contribution and your ability to give everyone a sense of a "comfort zone" where you felt the good will in the class and were not uncomfortable presenting and receiving a critique.
Sincerely,
Connie, recent Go DEEP With DISC class participant

Everything DiSC Sales

Everything DiSC^® Sales

idXready

What do I get with idXready?

Capitalizing On Team Talents

Collaborative Skills For Teams

DISC-Powered Selling

Frontline Management:
Leveraging Strengths Of Your Style

Improving Your Listening Skills

Conflict Management:
A DiSC-Based Approach

EPIC

What is EPIC?

EPIC Sub Accounts & Credits

Explore EPIC Demo Sub Account
(userid=bright, password=ideas)

DiSC Classic

What is DISC?

DiSC Classic Products & Prices

DiSC^® Classic 2.0 Online Report

DiSC^® Classic 2 Plus Online Report

DiSC^® Facilitator Report

DiSC^® Group Culture Report

DiSC^® Team View

"It's wonderful having such a flexible, customer-focused business partner. Thanks for all you do - you are truly making a difference."
Deanna
DiSC Customer for over 5 years