• Continuously support and coach the development of their employees,
• Positively impact learners before, during and after each element in a learning process,
• Effectively handle “coaching moments” so that employees teach themselves.

Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team members to become better and more consistent performers. The program will help managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference.

Facilitator Guide

• Complete instructions on how to conduct the workshop.
• Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
• Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, interactive forms, and reproducible pages from the facilitator guide.

Participant Workbook

• Exercises, forms, and skill practice aids.
• Job Aids section with tools and resources for applying the skills learned in the workshop.
• Memory Jogger Card providing a handy reminder of the workshop’s skill points.

Video

• Video scenario displaying traditional and positive uses of the skills discussed in the program.