Understanding Behavioral Styles for Managers |
| Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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Audience: Management Professionals. Anyone wishing to communicate more effectively with co-workers. |
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Delivery Methods Available: Online |
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Online – approx. 2½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Includes 12 Lessons (Approx. 2 1/2 hours):
- How To Use This Course
- Introduction
- Different Behavioral Styles
- The Personal Profile System
- The Four Behavioral Styles
- Recognizing Behavioral Styles
- Behavioral Styles and Listening
- Improve Your Performance
- Reading and Reacting to People
- Determining Behavioral Styles
- Practical Application of Knowledge
- Knowledge Assessment
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Reinforcing Your Understanding of Behavioral Styles for Managers |
| A shortened version of Understanding Behavioral Styles for Managers. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. |
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Audience: Leaders/Management Professionals, Sales Professionals, Customer Service/Care Professionals, anyone familiar with Behavioral Styles that wants to refresh their understanding |
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Delivery Methods Available: Online |
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Online – approx. 1 hour |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$20 |
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Add to Cart |
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Includes 5 Lessons (Approx. 1 hour):
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
- Knowledge Assessment
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Behavioral Interviewing |
| The Behavioral Interviewing course is designed to make the interviewing process easier, more effective, and to provide you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job. |
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Audience: Managers, Team Leaders, Coaches, Sponsors, Anyone who interviews potential job candidates. |
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Delivery Methods Available: Online |
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Online – approx. 1½ hours |
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Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How To Use This Course
- Introduction
- Questions
- Real Life Example
- The Interview Process
- Practical Application of Knowledge
- Knowledge Assessment
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Managing Performance Discussions |
| Managing Performance Discussions provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance. |
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Audience: Managers, Team Leaders, Coaches, Sponsors, Anyone needing to council others on performance. |
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Delivery Methods Available: Online |
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Online – approx. 2 hours |
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Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 9 Lessons (Approx. 2 hours):
- How To Use This Course
- Introduction
- Overview of Managing Performance Discussions
- Key Communication Skills - Describe Specific Behavior and Outcomes
- Key Communication Skills - Use Effective Questioning Skills
- Key Communication Skills - Use Listening Skills
- Seven-Step Process
- Practical Application of Knowledge
- Knowledge Assessment
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Coaching |
| The coaching process is more than a hypothetical run-through of possible scenarios. Ideally, it takes place all the time, in the field, after calls and during periods of tough selling. The manager who is a good coach gets into the game and models the performance expected of the sales team. In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them. |
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Audience: Managers, Team Leaders, Coaches, Sponsors and anyone needing to coach others. |
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Delivery Methods Available: Online |
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Online – approx. 1½ hours |
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Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How To Use This Course
- Introduction
- Coaching and Counseling
- Five Keys to Coaching Success
- Advanced Concepts
- Coaching and Counseling Case Studies
- Knowledge Assessment
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Coaching for Sales Managers |
The responsibilities of a sales manager or supervisor are varied. Some appear at times to be urgent. Likewise, others may be important but finding time to do them effectively can be a challenge.
One responsibility far too critical to delay or not focus on consistently is your responsibility to coach people on your sales team.
In this course you will identify and practice five (5) keys to your sales coaching success. We'll offer several important coaching tips that you can blend easily into your every day routine with your sales team. Through exercises and case studies you will learn practical sales coaching skills and when as well as how to apply them. |
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Audience: Sales Managers, Sales Coaches. |
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Delivery Methods Available: Online |
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Online – approx. 1½ hours |
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Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. |
| |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How To Use This Course
- Introduction
- Coaching and Counseling
- Five Keys to Sales Coaching Success
- Advanced Concepts
- Sales Coaching and Counseling Case Studies
- Knowledge Assessment
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Managing Effectively for Improved Results With DISC |
| CRKInteractive's online self-paced course Managing Effectively For Improved Results With DISC is the perfect complement to Inscape Publishing's idXready™: Frontline Management: Leveraging the Strengths of Your Style. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in management situations and then after the class as a review and reinforcement tool for a full year. |
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| Audience: Leaders, Management Professionals and anyone wishing to communicate more effectively with team co-workers. |
| Delivery Methods Available: Online |
Online – approx. 2 ½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 11 Lessons (Approx. 2 ½ hours):
- How to Use This Course
- Introduction
- Different Behavioral Styles
- The Four Behavioral Styles
- Recognizing Behavioral Styles
- Behavioral Styles and Listening
- Improve Your Performance
- Reading and Reacting to People
- Determining Behavioral Styles
- Practical Application of Knowledge
- Knowledge Assessment
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Win-Win Negotiations for Managers |
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. People negotiate with people so recognizing how to address the behavioral styles of all involved is critical. You’ll review the strategies behind some common negotiation tactics and learn to recognize the pitfalls that you can avoid. You’ll realize there is no need to fear or to glamorize negotiating. It is nothing more than the process you use to reach agreement with another. You’ll practice an effective negotiation process that will help you and the other party get to a win/win. If your goals include a mutually beneficial long-term relationship, this course can help you get there. |
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| Audience: Managers/Leaders and Managers needing to negotiate. |
| Delivery Methods Available: Online |
Online – approx. 1½ hours |
| |
| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Leadership Training and Development, on the LT&D page click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How to Use This Course
- Introduction
- Negotiation Strategies for Managers
- Negotiation and Behavioral Styles
- Preparing for and Conduction Negotiations
- Finding the Win-Win
- Knowledge Assessment
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Workplace Harassment Prevention |
Now, more than ever, managers and employees need to be aware of what is and is not acceptable and legal behavior in the workplace. This program addresses not just sexual harassment but other forms of workplace harassment and discrimination that may leave the organization open to litigation if not addressed. This course is appropriate for managers and employees at all levels throughout the organization. |
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| Audience: Managers, Leaders and Employees. |
| Delivery Methods Available: Online |
Online – approx. 30 minutes |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Online Course |
$37 |
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Add to Cart |
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Includes 1 Lesson (Approx. 30 minutes):
- Workplace Harassment Prevention
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Unlimited Online Learning License |
| Unlimited-use Online Learning license from CRKInteractive. Provide your entire organization with unlimited use of e-Learning that is educational, engaging and entertaining. Evaluate the courses before you sign up at no charge. We will provide you free enrollment in any of the CRKInteractive courses that you would like to evaluate. The library includes management, sales, customer service, team and individual growth courses. |
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| 888-439-6070 Toll Free, 913-268-6070 KC Direct, 913-268-8068 FAX, E-Mail:srg@trainingresources.com |
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| Copyright © 1996 - 2007 Switzer Resource Group, Inc. All rights reserved. |
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